Frequently Asked Questions
How does it all work?
We are not a listing site. We use a “Network” of campers throughout the U.S. that we hand pick to run our services. So when you request a camper, we simply look at our network and secure the best fit for you. Sometimes it takes a few days to make sure we get the right fit.
Who do we get in contact with if we have concerns as first time customers?
You can contact the owner, Ryan. He takes calls directly from customers and camper owners because there is nothing more important than making sure your customers and partners are taken care of 100%.
What happens if the camper isn’t delivered on time?
We do our best to find the most reliable and experienced camper owners to run our services. However, in the event a problem arises during the delivery process, we will do everything we can to ensure things get back on track.
I have never used your company, what kind of guarantees will I get that my service will be completed satisfactorily.
We offer a 100% satisfaction guarantee on each service and will do everything in our power to reach a amicable resolution to any problem. Our main goal is to provide the best customer service we can.
How do you order a camper delivery?
Easy, simply fill out the “Request Camper Delivery” form located on that page in the middle of the website. Once you submit that info, we then turn to our network of camper delivery providers and contact them to see if they can provide the camper service for the requested dates. If they can, we will send the customer a quote and lock in the unit after payment.
What does Easy Campin’ do in all this?
We handle the advertising, booking, payments, customer and provider payments and interactions and anything else you can think of minus the actual delivery of the camper. That is done by our trusted Camper Delivery Providers. Make sense?
When is payment due on the rental?
75% of payment in full is due upon booking of the camper. The remaining 25% is due within 14 days of rental date. We also ask for a $300 security deposit that will be reimbursed within 72 hours after the rental ends.
Who pays for the campground fees and other outdoor venue fees?
The customer is responsible for paying all fees related to the location of delivery. However, we can assist you in reaching out to the venue to help book a camp spot.
How many people can stay in the campers?
We have campers of all sizes, so we will make sure your guests will all be comfortable. Some travel trailers can fit up to 10 people comfortably, which would be the max.
Can you deliver the camper to a racetrack?
Yes, if the racetrack permits the use of campers on their property. This is true with any outdoor venue.
Are dogs allowed in the campers?
We are a dog friendly company, however not all of our Delivery Service Providers allow them. We will do what we can to make sure we accommodate your furry family members.
How can we pay for the rental?
When you are ready we send you a Paypal invoice. You can pay through any major CC or use a debit card.
What is your cancellation policy?
if you cancell within 14-30 days prior to rental, you get a full refund. Anything cancelled within 14 days of rental there is no refund.
Get in touch with us at Easy Campin’ for questions about accommodations, deliveries, becoming a networked service provider, or anything at all.